Disclaimer
Last Updated: January 2025
Please Read Carefully
This disclaimer contains important information about the services offered by Donia Empowers. By using this website, booking a discovery call, or enrolling in any coaching program, you acknowledge that you have read, understood, and agree to the terms outlined below.
1. Coaching Services Are Not Therapy or Medical Treatment
⚠️ Important Distinction
Life coaching is NOT a substitute for therapy, counseling, or medical treatment.
Donia Empowers provides life coaching services focused on personal growth, relationship recovery, and goal achievement. Coaching is not:
- Psychotherapy or mental health counseling
- Medical advice, diagnosis, or treatment
- Legal advice or representation
- Financial planning or advice
- A replacement for professional medical or mental health care
- Crisis intervention or emergency services
If you are experiencing:
- Suicidal thoughts or self-harm urges
- Severe depression, anxiety, or trauma symptoms
- Active substance abuse or addiction
- Psychotic episodes or severe mental health crises
- Current physical abuse or immediate safety concerns
Please seek immediate help from:
- Emergency Services: Call 911
- National Suicide Prevention Lifeline: 988
- National Domestic Violence Hotline: 1-800-799-7233
- Crisis Text Line: Text HOME to 741741
- RAINN Sexual Assault Hotline: 1-800-656-4673
When Therapy May Be More Appropriate
Coaching focuses on moving forward and creating the future you want. Therapy addresses clinical mental health conditions and processes past trauma at a deeper clinical level. You may benefit more from therapy if you:
- Have been diagnosed with a mental health condition (PTSD, clinical depression, anxiety disorders, etc.)
- Need treatment for trauma that significantly impairs daily functioning
- Require medication management
- Need clinical assessment or diagnosis
Many of our clients work with both a therapist and a coach. These services complement each other—therapy addresses clinical symptoms while coaching helps you build the life you want.
2. No Guaranteed Results
While our coaching programs have helped many women heal and transform their lives, we cannot guarantee specific results.
Coaching Outcomes Depend On:
- Your commitment: Showing up consistently and doing the work between sessions
- Your circumstances: Your unique situation, resources, and support system
- Your readiness: Where you are in your healing journey
- Your honesty: Being truthful with yourself and your coach
- Your follow-through: Implementing strategies and recommendations
Testimonials and case studies on this website represent the experiences of specific individuals. Your results may differ. Past performance does not guarantee future results.
What We CAN Promise
- A proven framework based on trauma-informed coaching principles
- Professional, confidential, compassionate support
- Evidence-based strategies and tools
- My full presence and expertise during our time together
What We CANNOT Promise
- That you will "get over" your ex by a certain date
- That you will never feel pain, grief, or difficult emotions
- That healing will happen on a specific timeline
- That you will find a new relationship within a certain timeframe
- That your life will be "perfect" after coaching
3. Your Responsibility as a Client
By enrolling in coaching services, you agree that:
- You are responsible for your own decisions and actions
- You will be honest about your situation and readiness
- You will seek appropriate medical or mental health care if needed
- You will not hold Donia Empowers liable for outcomes of decisions you make
- You understand that coaching requires active participation
- You are legally an adult (18 years or older)
- You are mentally competent to enter into a coaching agreement
4. Confidentiality and Its Limits
Everything you share in coaching sessions is kept strictly confidential, with the following exceptions required by law:
I Am Required to Break Confidentiality If:
- You present an imminent danger to yourself (suicidal intent with plan)
- You present an imminent danger to another person
- There is suspected abuse or neglect of a child, elderly person, or dependent adult
- I am subpoenaed or ordered by a court to release information
In such cases, I will only disclose the minimum information necessary and will inform you if legally permitted to do so.
5. Refund and Cancellation Policy
Discovery Calls
Free 30-minute discovery calls must be cancelled at least 24 hours in advance. Repeated no-shows may result in inability to reschedule.
Paid Sessions
- Single sessions: Must be cancelled 24 hours in advance for a refund or reschedule
- Packages: Non-refundable after the second session. Unused sessions may be transferred to another person with approval.
- Group programs: Non-refundable after the second group session
- VIP Intensive Day: 50% refund if cancelled more than 14 days before the scheduled date; non-refundable within 14 days
Late Cancellations and No-Shows
Cancellations with less than 24 hours notice or no-shows forfeit that session. This policy respects both our time and ensures commitment to the coaching process.
Technical Issues
If you experience technical difficulties (internet, Zoom issues, etc.) that prevent you from attending a session, we will work together to reschedule at no additional charge.
6. Limitation of Liability
To the fullest extent permitted by law, Donia Empowers and its owner, agents, and representatives shall not be liable for:
- Any decisions you make during or after coaching
- Any outcomes (positive or negative) that result from coaching
- Any financial losses incurred based on coaching advice or recommendations
- Any relationship outcomes (staying, leaving, reconciliation, divorce, etc.)
- Any emotional distress experienced during the coaching process
- Any harm resulting from your failure to seek appropriate medical or mental health care
- Any actions taken by third parties based on your sharing of coaching content
Maximum liability: In no event shall our total liability to you exceed the amount you paid for services.
7. Assumption of Risk
You acknowledge and accept that:
- Healing from trauma and toxic relationships involves emotional discomfort
- You may experience difficult emotions during the coaching process
- Growth often involves temporary discomfort before lasting change
- Coaching may challenge your existing beliefs and thought patterns
- Changes in your life may affect your relationships with others
By participating in coaching, you voluntarily assume these risks.
8. Professional Boundaries
To maintain a professional coaching relationship:
- Our relationship is strictly professional and coaching-based
- We will not engage in social relationships, friendships, or business partnerships during or after coaching
- Romantic or sexual relationships of any kind are strictly prohibited
- Contact outside scheduled sessions is limited to email for brief questions or scheduling
- Emergency support is not provided outside of scheduled sessions
9. Faith-Based Content
Donia Empowers integrates Christian faith principles into coaching. By enrolling in our programs, you acknowledge:
- Coaching includes references to Scripture, prayer, and Christian beliefs
- This approach may not be suitable for those who do not share similar faith beliefs
- You are free to accept or decline faith-based elements while still benefiting from coaching
- Faith integration is not meant to replace or contradict medical or mental health treatment
10. Intellectual Property
All materials provided during coaching (worksheets, frameworks, resources, recordings) are copyrighted and for your personal use only. You may not:
- Share, reproduce, or distribute coaching materials to others
- Use coaching content for commercial purposes
- Record sessions without explicit written permission
- Claim coaching frameworks or content as your own
11. Website Accuracy
While we strive to keep all information on this website accurate and up-to-date:
- Information may contain errors or become outdated
- Content is for informational purposes only
- We reserve the right to modify content, pricing, and offerings at any time
- Links to third-party websites are provided for convenience; we are not responsible for their content
12. Endorsements and Testimonials
Client testimonials and case studies:
- Represent individual experiences and outcomes
- Are not guarantees of your results
- May be edited for clarity, brevity, or anonymity
- Were provided voluntarily without compensation (unless otherwise stated)
13. Jurisdictional Issues
Our coaching services are provided remotely via video conferencing. You acknowledge that:
- You are responsible for ensuring you can legally receive coaching services in your location
- This agreement is governed by the laws of the state where Donia Empowers is based
- Any disputes will be resolved in accordance with the laws of that jurisdiction
14. Changes to This Disclaimer
We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes constitutes acceptance of the modified disclaimer.
15. Severability
If any provision of this disclaimer is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Information
Final Acknowledgment
By booking a discovery call, enrolling in a coaching program, or using this website, you acknowledge that:
- You have read and understood this entire disclaimer
- You agree to all terms and conditions outlined above
- You understand the difference between coaching and therapy
- You accept full responsibility for your decisions and actions
- You will seek appropriate professional help if you need medical or mental health care
This Disclaimer is effective as of January 2025 and applies to all services provided by Donia Empowers.